De kleine prinses – maakt projectmanagement stoer – 2de druk 2nd Edition – (PDF/EPUB Version)
$19,99
Author(s): Fokke Wijnstra; Nicoline Mulder
Publisher: Van Haren Publishing
ISBN: 9789087536756
Edition: 2nd Edition
De woorden van Otto de Graaf tollen als ballen in een bingomachine door haar hoofd: verandering, mooier en slimmer werken, redesign, implementeren, ontwikkeling, interne en externe communicatie… de blauwe kikker. “De blauwe kikker?” Prinses Marenne staart naar een plastic map met een stapel A4’tjes erin. Het bovenste blaadje is er vaak uitgehaald. Er zit een flauwe verticale vouwlijn aan de linkerkant van de pagina. “Dat er geen betere hulpmiddelen zijn voor het opbergen van papier dan deze map…” denkt ze mistroostig. Prinses Marenne staart naar de blauwe kikker die de voorkant siert.In dit hedendaagse sprookje beschrijven Nicoline Mulder en Fokke Wijnstra op spannende en speelse wijze de projectmanagementavonturen van Prinses Marenne. Haar gesprekken met opdrachtgever Otto de Graaf, haar wijze vader Koning Tita, grote broer Bas Berend en neef Arthur geven inzicht in dilemma’s van moderne projectmanagers. Dit sprookje verleidt de lezer op een plezierige wijze tot nadenken, het inspireert het vanzelfsprekende anders te bekijken. Prof. Dr. Ir. Mathieu Weggeman schrijft in zijn voorwoord bij dit boek: “Nu eens geen checklijstjes, matrices, faseringen en stappenschema’s, maar een sprookje dat op een plezierige, rustige manier aanzet tot verder denken en daarover praten met elkaar. Zo leer je samen nieuwe dingen, dingen waarover in de wereld van projecten nauwelijks werd gesproken.”
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