The Six Sigma Way Team Fieldbook, Chapter 20 – Guiding Your Team in the Control Stage “Are We Really in Control?” – (PDF/EPUB Version)

Here is a chapter from The Six Sigma Way Team Fieldbook, a highly practical reference that outlines both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma ‘Black Belts’ and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps you obtain the skills you need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level–just 3.4 defects per million; and much more.